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SAFE: Design Takes on Risk

Awareness

Information, when clear and understandable, can provide awareness and a measure of safety. For information to become knowledge, it needs to be organized, delivered, and understood. These tasks are fundamental to communication design, and clear communication has increasingly become the responsibility of designers, who offer us the tools to gather and classify information as well as the interfaces to manage and understand it. From prescription bottles and computer screens to airline safety cards and maps of minefields, designers make sure that information is delivered clearly and can be used promptly in critical situations.

Acoustic, verbal, and visual communication from a distance -- whether it be a foghorn, a cell phone for toddlers, or reflective inserts in a jacket for use in a Nordic country -- must be effective. The foghorn must be powerful, the cell phone easy enough to be used by a child, and the inserts stylishly cut so as to make the jacket wearable in any situation.

Included in the exhibition are such diverse products as the Therapeutic Felt-tip Pen, the Corporate Fallout Detector, which informs customers at the supermarket on the ethical record of the companies that manufacture the products for sale in the aisles, as well as a commentary on surveillance, the cameras that are meant to protect us but must invade our privacy to do so. Awareness often comes at the price of a loss of innocence. On the other hand, once achieved, awareness can neutralize fear of the unknown and unexpected.

Awareness Highlights  Click images for larger view in a new window.

Communication design encompasses both high and low technology, but the emphasis here is on whether and how information reaches its destination, rather than on the type of technology involved in the delivery. Good design is measured not only by the elegance of the object but also by how well it accomplishes its task:

New York City's Metropolitan Transportation Authority (MTA) commissioned Antenna Design (USA, est. 1997) to develop an intercom system that would aid in the relay of travel and emergency information in the subway. The Help Point Intercom for the NYC Subway (2004) makes it possible to contact security personnel around the clock, and the compact design is resistant to vandalism and breakage. The blue LED light provides a sense of safety and is recognizable in an emergency.

Located in the lot adjacent to the Museum and accessible from 53rd Street is a Life-Saving Station (1999) by BBP Arkitekter A/S (Denmark, est. 1992) [Peter Mortensen (Danish, b. 1954), Eva Jarl Hansen (Danish, b. 1960), Gunner Hansen (Danish, b. 1951), and Torben Bregenhøj (Danish, b. 1943)]. This red and white three-dimensional structure is used on Danish beaches as shelter for lifeguards in bad weather and for the storage of their equipment. The unmistakable shape and color of the lifeguard station is easily recognizable from great distances, putting swimmers at ease.

The volunteer group Doctors Without Borders uses many different devices to help save lives. In their fight against malnutrition, they use the Middle Upper Arm Circumference (MUAC) or Bracelet of Life (1994), which helps to identify the severity of malnutrition in children ages six months to five years. The band is wrapped around the child's upper left arm, and the circumference of the arm corresponds to a color, ranging from green (normal) to orange (moderate malnutrition) to red (serious malnutrition and risk of death). Information about the degree of malnutrition helps the doctors choose the appropriate nutrient compound to treat the condition.

Doctors Without Borders is also committed to helping with the AIDS crisis in Africa. The One-Day-At-A-Time Weekly Medication Organizer Tray for HIV/AIDS medication (1990), by Terry Noble (American, b. 1945) is a tool used to teach patients when to take their medication to ensure the effectiveness of the AIDS "drug cocktail." The planner contains seven separate snap-out pill reminders, one for each day of the week. Each daily pill reminder also contains four compartments to help organize medications, making it easy to remember the necessary dosage.

Reading information on a prescription bottle can sometimes be difficult and confusing. ClearRx (2004) is an innovative system that helps the user read and understand this information, minimizing the likelihood of taking the wrong medications due to unclear labeling. The bottle, designed by Deborah Adler (American, b. 1975) and Klaus Rosburg (German, b. 1963) and in use at pharmacies in Target stores, is designed with a flat surface for the label, allowing for all the important information to be read in one glance. The prescription information has been hierarchically reorganized, with the drug name and dosage at the top.


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